How can I recieve QWK.net email in Outlook 2010? 

You will need to have a mailbox set up in your QWK.net Shared Hosting account, if you need help creating one please refer to this article.

1. Open Outlook 2010.

2. Click on File in the upper left hand corner.

3. Click the account settings button, then click the account settings pop up (This will be right underneath the account settings button after you click it).

4. Click 'New...' Under the email tab.

5. Select 'Manually Configure Server Settings' then click next.

6. Make sure you have 'Internet Email' highlighted, and then hit next.

7. On this page you will add all of the information for your QWK.net email account. The following bullets will give examples of what your settings should look like.

• Your Name: QWK Customer
• E-mail Address: QWK@yourdomain.com
• Account Type: POP3 or IMAP
• Incoming Mail Server: Mail.yourdomain.com
• Outgoing Mail Server: Mail.yourdomain.com
• User Name: QWK@yourdomain.com (IMPORTANT! Outlook will automatically insert the first half of your username. Make sure this is your full email address!)
• Password: *******

8. After you have completed all of this information, click on the More Settings button.

9. Select the Outgoing Server tab and check the box next to 'My outgoing server (SMTP) requires authentication'.

10. Select the Advanced tab and change the outgoing port number from 25 to 587. 

• From here you can decide whether you want Outlook to remove messages from the server when it downloads them or not. If Outlook will be the only way you gather email you will want to make sure it does remove messages from the server.

11. Hit 'ok' then click the 'Test Account Settings' button. 

• If the account settings test fails, recheck all of your settings.

12. Hitting next will complete the process. You will now be able to send/receive and pull any messages off of the server.

Although the method above is the easiest way to set up your e-mail, we would recommend using SSL when a device allows for it. This provides extra security to help keep your email secure. It requires changing a few minor settings during or after setup. Here are the changes that are necessary:


-If you wish to use SSL-

If you wish to use SSL you must use the fully qualified name for your mail server instead of mail.yourdomain.com. This can be found by Doing the following:

1. Go to your Control Panel, and click "Domains" 
    
2. Then half way down the list click the "edit" symbol next to "DNS Configuration" 
    
3. You will see and entry with mail.yourdomain.com on the left and something like mail3.qwknetllc.com on the right. The mail3.qwknetllc.com or whatever is on the right would be your fully qualified server name.

For SSL these settings would change:

Incoming Server name: example: mail3.qwknetllc.com


Outgoing Server(SMTP): example: mail3.qwknetllc.com

Incoming Port: 995 (POP3 Only)


Incoming Port: 993 (IMAP Only)


Outgoing Port: 465

-Alternatively-
Call us and provide us with a domain and we'd be happy to let you know which server you're on. You can also start a ticket or request in a ticket to know the server name and we can give it to you there as well.