How do I add my QWK.net Email Account to Thunderbird?

1. Open Thunderbird and click the "Create a new account" link.

     If you've already been using Thunderbird, go to "Tools" in the top bar and select "Account Settings". From there you will need to click "Account Actions" at the bottom left of the window that pops up and select "Add Mail Account."

2. From here it will ask for 3 things: Your name, your e-mail address, and your password. Enter all three of those and click "Continue."

3. Select IMAP or POP3 based on your preference. IMAP leaves mail on the server and so multiple devices like a phone or computer can access it. POP3 downloads all the mail to your computer or device. This prevents your mailbox from filling up on the server.

4. Click "Manual Config"

5. Use these settings to configure your mail client:

Username/e-mail: youremail@yourdomain.com
Password: You gave me the correct one over the phone
Account Type: IMAP (Most common - Leave all mail on the server and makes a copy) -OR- POP3 (Downloads all e-mail -only accessible from one device-)
Incoming Server name: mail.yourdomain.com -or- Example: mail3.qwknetllc.com
Outgoing Server(SMTP): mail.yourdomain.com -or- Example: mail3.qwknetllc.com
Authentication(if asked):password
SSL: None
Incoming Port: 110 (POP3 Only)
Incoming Port: 143 (IMAP Only)
Outgoing Port: 587 - NOT 25

Although the method above is the easiest way to set up your e-mail, we would recommend using SSL when a device allows for it. This provides extra security to help keep your email secure. It requires changing a few minor settings during or after setup. Here are the changes that are necessary:

-If you wish to use SSL-
If you wish to use SSL you must use the fully qualified name for your mail server instead of mail.yourdomain.com. This can be found by Doing the following:

    1. Go to your Control Panel, and click "Domains"
    2. Then half way down the list click the "edit" symbol next to "DNS Configuration"
    3. You will see and entry with mail.yourdomain.com on the left and something like mail3.qwknetllc.com on the right. The mail3.qwknetllc.com or whatever is on the right would be your fully qualified server name.



For SSL these settings would change:
Incoming Server name: example: mail3.qwknetllc.com

Outgoing Server(SMTP): example: mail3.qwknetllc.com
Incoming Port: 995 (POP3 Only)

Incoming Port: 993 (IMAP Only)

Outgoing Port: 465

- Alternatively -

Call us and provide us with a domain and we'd be happy to let you know which server you're on. You can also start a ticket or request in a ticket to know the server name and we can give it to you there as well.