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Article Data
Article Ref
9993-BDOM-7720
Date Created
Thu, 21st Apr 2011
Date Modified
Mon, 25th Apr 2011
 
(Lost?)

   SIPP Feature Access Codes

Question 

 What commands do I enter on my phone to access the different features that are included with my QWK.net SIPP setup?

Answer 

Here are the Feature Access Codes for QWK.net SIPP setups.

1. Accessing Voicemail.

  • Press star, then zero. (*0)

2. Activate Call Forward All.

  • Press star, star, 1. (**1)
  • You will recieve a confirmation tone.
  • Enter the telephone number you wish to forward all calls to. You will hear another confirmation tone.

3. Cancel Forward All.

  • Press star, star, 2. (**2)
  • You will hear a confirmation tone. The forward all has been removed.

4. Redial.

  • Press star, then pound. (*#)

5. Call Hold/Resume Procedure.

  • To place a call on hold, perform a hook flash and press 1 on your telephone keypad.
  • To resume the call, perform a hook flash again.

6. Transfer a Call.

  • While on a call, perform a hook flash and press 2 on your telephone keypad.
  • After the dial tone sounds, enter the telephone number that you wish to transfer to.
  • When the other party answers the phone, hang up to transfer the call. You may hook flash at any point in this procedure to cancel the transfer and resume the call.

7. Conference Call Procedure.

  • While on a call, perform a hook flash and press 3 on your telephone keypad.
  • When you get a dial tone, call the third party that you wish to conference in.
  • When the third party answers or the remote telephone rings, perform a hookflash to add them to the call. You can hang up at any time during this process to cancel the conference call.
  • After you hang up, if the first party is still on hold the phone will ring.

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