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Article Data
Article Ref
2129-KCMO-7488
Date Created
Thu, 20th Aug 2009
Date Modified
Tue, 12th Apr 2011
 
(Lost?)

   SPF Record

Question 

I keep recieving spam emails from myself. Has my email account been hacked? 

Answer 

Spammers have an ability to spoof emails and make them appear to come from a place that they did not. The general idea behind this is that you are more likely to open up an email that is coming from yourself. The only information you need to do this is your login credentials for your QWK.net Shared Hosting account and to know which domain you are having problems with. Follow these steps to stop these emails.

1. Go to customers.qwk.net, click on account management and log in.

2. Select the Email icon.

3. Scroll down until you see a row for 'SPF'.

4. Click the icon next to SPF that says 'off'.

5. This screen will have 4 options, select fail if you want this spam to not be delivered and select softfail if you just want it flagged as spam.

  • If you have any mail aliases to this domain you will want to click the 'Apply the selected option for all domain aliases with SPF' box.

5. Click submit and you should stop recieving emails from yourself almost entirely. If you continue recieving spam from yourself it may be time to review your anti-spam settings.

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