I recieved an Email from QWK.net warning me that one of my email accounts youraccount@yourdomain.com had gone over its limit. What should I do?

There are several things that can lead to a mailbox hitting its quota. The most common issue is Email clients not deleting email when they take it off the server. Every mail client is different so you will want to look up a guide for your particular client online, generally in advanced settings there will be an option to have your Email client remove messages from the server. In some cases the mailbox is just too small though, these steps will guide you through increasing the size of a mailbox on your QWK.net Shared Hosting Account.

1. Go to customers.qwk.net and select Account Management, you can log in from there.

2. Click the Email icon in your control panel.

3. For accounts with more than one domain, you will need to select the domain associated with the mailbox in question and hit 'Go'.

4. Scroll down to where the Email accounts are listed, click on the current limit (This limit will be a blue number).

5. Enter the new limit for your mailbox and hit submit.

• If your new quota exceeds the maximums on your account, the next screen will tell you how the changes will augment your next bill and ask for permission to proceed.
• Any questions about mailbox quotas can be directed to the QWK.net Support Ticket System or you can give us a call at 208-522-7638.