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Article Data
Article Ref
5390-TPAZ-4043
Date Created
Thu, 21st Apr 2011
Date Modified
Tue, 3rd Jun 2014
 
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   Configure an Iphone

Question 

How do I add my QWK.net email account to my Iphone? 

Answer 

Before doing this you will need to make sure you have all of the information for your QWK.net email account. This information includes; domain name, email address, and password.

1. Click the settings button on your iphone.

2. Select the 'Mail, Contacts, Calendars...' link.

3. In the Accounts section, select 'Add Account...'.

4. Here you will see a list of common providers, select 'Other'.

5. Click 'Add Mail Account'.

6. Enter all of your information, make positive sure that any time it asks for username and password you give them your full email address as the username. Here is an example of what all of the information should look like:

  • Your Name: QWK Customer
  • Email Address: you@yourdomain.com
  • Host Name: mail.yourdomain.com (This is the same for both incoming and outgoing servers)
  • User name: you@yourdomain.com
  • Password: ********

7. Upon completion of this process your email account should function immediatey. 

Although the method above is the easiest way to set up your e-mail, we would recommend using SSL when a device allows for it. This provides extra security to help keep your email secure. It requires changing a few minor settings during or after setup. Here are the changes that are necessary:


-If you wish to use SSL-

If you wish to use SSL you must use the fully qualified name for your mail server instead of mail.yourdomain.com. This can be found by Doing the following:

1. Go to your Control Panel, and click "Domains" 
    
2. Then half way down the list click the "edit" symbol next to "DNS Configuration" 
    
3. You will see and entry with mail.yourdomain.com on the left and something like mail3.qwknetllc.com on the right. The mail3.qwknetllc.com or whatever is on the right would be your fully qualified server name.

For SSL these settings would change:

Incoming Server name: example: mail3.qwknetllc.com


Outgoing Server(SMTP): example: mail3.qwknetllc.com

Incoming Port: 995 (POP3 Only)


Incoming Port: 993 (IMAP Only)


Outgoing Port: 465

-Alternatively-
Call us and provide us with a domain and we'd be happy to let you know which server you're on. You can also start a ticket or request in a ticket to know the server name and we can give it to you there as well.

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